Shipping Policy

At DĀLY, we are committed to getting your order to you as quickly and efficiently as possible. Please review our shipping information below.

Shipping Rates

We offer the following shipping options for orders placed through drinkdaly.com:

One Time Purchases

• Orders under $25: $5.99 flat rate shipping

• Orders of $25 or more: FREE standard shipping

Subscription Orders

• FREE standard shipping on all subscription orders

• Applies to all 12, 24, and 48 can subscriptions

Shipping rates and available delivery options will be displayed at checkout.

Order Processing

We work to process and ship orders as quickly as possible.

Orders are processed during normal business days, Monday through Friday, excluding major holidays.

Processing times may vary depending on order volume, product availability, and holiday schedules.

Once your order ships, you will receive a shipping confirmation email with tracking information.

Shipping & Delivery

Delivery times vary depending on your location, selected shipping method, and carrier availability.

Estimated delivery dates provided at checkout are estimates and are not guaranteed unless expressly stated otherwise.

Please note that weather conditions, carrier delays, holidays, and other circumstances outside our control may affect delivery times.

Available shipping destinations and delivery options are displayed at checkout.

Sample Box Shipping

Our DĀLY Sample Box includes four full size 12 oz cans, featuring one of each of our four flavors.

For eligible promotional offers, customers may receive the sample box at no product cost and pay only a $5.99 handling fee. (one per household)

The applicable handling fee and promotional terms will be clearly displayed at checkout. Certain promotions may include complimentary shipping and handling.

Subscription Shipping

All DĀLY subscription orders qualify for FREE standard shipping.

Subscriptions are shipped according to the delivery frequency selected by the customer.

Customers may pause, skip, modify, or cancel future subscription orders through their customer account, subject to the order's processing status.

For assistance with an upcoming subscription shipment, please contact support@drinkdaly.com.

Tracking Your Order

Once your order has shipped, you will receive an email containing your tracking number.

Please allow time for the shipping carrier to scan and update your shipment information.

Tracking updates and delivery estimates are provided by the carrier and may occasionally be delayed.

Incorrect Shipping Addresses

Please verify that your shipping information is accurate before completing your purchase.

If you notice an error in your shipping address, contact support@drinkdaly.com as soon as possible.

We will make reasonable efforts to update your information before your order ships. However, address changes cannot be guaranteed once an order has been processed or transferred to the shipping carrier.

Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address provided at checkout.

Lost, Missing, or Damaged Packages

If your order arrives damaged, contains incorrect or missing items, or appears to be lost in transit, please contact support@drinkdaly.com as soon as possible.

For damaged shipments, please include your order number and photographs of the affected products and packaging, when available.

If your package is marked as delivered but cannot be located, we recommend checking around your delivery location, with nearby neighbors, or with your building management.

Our customer support team will assist in investigating the issue and determining an appropriate resolution, which may include a replacement or refund depending on the circumstances.

Returns & Refunds

Due to the consumable nature of our beverages, all beverage sales are final, except as required by applicable law.

We do not accept returns or exchanges on beverage products based on flavor preferences, changes of mind, or other personal preferences.

For damaged, defective, or incorrect orders, please contact our support team.

For additional information, please review our Refund & Return Policy.

Contact Us

If you have questions about your shipment or need assistance with an order, please contact us.

DĀLY Customer Support

Email: support@drinkdaly.com

Website: https://drinkdaly.com

Our team will do its best to assist you and resolve any shipping concerns.